Ravendale Editorial

Privacy Policy

Last updated: April 2025

At Ravendale Editorial, we believe in treating your data with the same care, transparency, and integrity we apply to our editorial work. This Privacy Policy explains how we collect, use, and safeguard any information you share with us when visiting our website or using our services — and why we go beyond the bare minimum to do so.

Who We Are

Ravendale Editorial is a bespoke editorial service specialising in developmental and line editing for authors and creative professionals.

Our website is:
www.ravendaleeditorial.com
Contact: admin@ravendaleeditorial.com

This policy reflects not only our compliance with data law, but our long-standing commitment to protecting our clients’ and visitors’ rights and information — rooted in professional experience and ethical responsibility.

Information We Collect

We may collect and process the following personal data when you use our services:

  • Name and contact details (e.g. email address)
  • Details about your writing project, if you choose to share them
  • Files and documents you submit for editing
  • Payment information (processed securely via trusted third-party services)
  • Anonymised website usage data (only with your consent)

We do not collect sensitive personal data unless it is explicitly relevant to your project and freely given with informed, not implied, consent.

We do not ask for more information than we need, and we will always tell you clearly why we need it.

Use of Information

We use your data only to:

  • Respond to your enquiries
  • Provide quotes and deliver services you’ve requested
  • Communicate during and after your project
  • Maintain lawful and accurate business records
  • Improve our site via anonymised analytics (with consent)

We never use your data for advertising, profiling, or hidden tracking. We don’t pass it on, repurpose it, or store it for longer than needed.

We believe data use should be clear, respectful, and minimal — and we design our processes with that in mind.

Legal Grounds for Processing

Our data practices are grounded in law and principle. We rely on the following lawful bases:

  • Consent: When you voluntarily contact or share data with us
  • Contractual necessity: To deliver the editorial services you’ve requested
  • Legal obligation: To meet bookkeeping and compliance responsibilities
  • Legitimate interest: To operate professionally and ethically, always with your rights in mind

We do not stretch these bases or make assumptions. Where consent is required, we ask.

Third Parties & Data Sharing

We do not sell, rent, or monetise your personal information — ever.

To deliver our services, we may use secure third-party providers such as:

  • Payment processors (e.g. PayPal)
  • Cloud storage tools (e.g. Google Drive, Dropbox)
  • Email providers (e.g. Gmail, Yahoo)
  • Analytics platforms (e.g. Google Analytics, anonymised and consent-based)

We carefully choose tools that demonstrate GDPR compliance and data security. Any access is minimal, controlled, and purpose-specific.

International Data Transfer

Some of our tools may store data outside of the UK (e.g. in the US). Where this is the case, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses (SCCs)
  • GDPR-compliant providers with documented protections

We do not take this lightly — and we regularly review our tools to ensure continued compliance and ethical use.

Data Retention

We only keep your data only for as long as it is necessary to:

  • Deliver the services you’ve requested
  • Fulfil our legal obligations
  • Maintain professional records

When data is no longer needed, it is securely deleted or destroyed. If you request deletion and there’s no legal reason to retain your information, we will honour your request. Always.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Withdraw consent
  • Ask for deletion or destruction (where legally permitted)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

We will always respect your rights and respond promptly to any request.

Related Policies

Please see our Cookie Policy for details on how we use cookies — and how we go beyond industry norms to respect your control and awareness.

For site usage terms and intellectual property information, please refer to our Legal Policy.

Ethics And Security

At Ravendale Editorial, we don’t just follow data privacy law — we stand by it.

With over a decade of professional experience grounded in upholding ethical standards and protecting people’s rights, we carry that same care to how we manage your data. We believe in transparency, informed consent, and using technology responsibly.

You won’t find dark patterns, vague language, or hidden tracking here. We make every effort to ensure our practices are not only legally compliant, but ethically sound. We don’t do the bare minimum — we aim to go further. Not because we have to, but because it’s the right thing to do.

We take practical steps to keep your data safe, including secure storage, limited access, and regular reviews of how we collect, use, and dispose of information.

You deserve to know what’s happening with your data, and have a say in how it’s handled. If you have any questions or concerns, we encourage you to reach out. Your privacy – and your trust – matter to us. 

Updates To Terms

We may update this Privacy Policy to reflect changes in the law, our services, or how we manage your data. Any updates will be posted here with a revised date.

We recommend checking occasionally to stay informed — but rest assured, if we make significant changes, we will notify you.

Contact Us

If you have questions, concerns, or would simply like to know more about how we handle your data, please contact us.

Email: admin@ravendaleeditorial.com

Thank you for trusting Ravendale Editorial with your work, and your data.